Terms & Conditions

Welcome to ChatShop. By accessing or using our website, platform, or services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using ChatShop, you confirm that you have read, understood, and agreed to these Terms. These Terms apply to all users of the platform.

2. Description of Services

ChatShop is an AI-powered customer communication platform that enables businesses to manage conversations, automate FAQs, and support customers across multiple messaging channels.

3. User Responsibilities

You agree to:

• Use ChatShop only for lawful business purposes
• Provide accurate and up-to-date information
• Not misuse, disrupt, or attempt unauthorized access to the platform

4. Data & Customer Content

You retain ownership of your data and customer conversations. By using ChatShop, you grant us permission to process this data solely to provide and improve our services.

5. Service Availability

We aim to keep ChatShop available at all times, but uninterrupted access is not guaranteed. Features may be updated, modified, or discontinued at any time.

6. Intellectual Property

All content, software, branding, and intellectual property related to ChatShop are owned by ChatShop and may not be copied, modified, or reused without permission.

7. Limitation of Liability

ChatShop shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform.

8. Termination

We reserve the right to suspend or terminate access to ChatShop if these Terms are violated or if misuse is detected.

9. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws.

10. Contact Us

If you have questions about these Terms, contact us at:
[email protected]